Skip to main content

Repair Request

IMPORTANT: Check the list of common issues and solutions below before submitting your request:

If a problem occurs within your rental unit, our team is ready to help you get it resolved. To make a repair request, simply log into your tenant portal and follow the prompts for maintenance requests. We will begin processing your request as soon as it’s received. Someone will respond within 24 hours.

The issue is not listed here...

Other common issues include:

I HAVE AN EMERGENCY MAINTENANCE ISSUE

IN CASE OF HEALTH OR SAFETY RELATED EMERGENCIES - Dial 911.

If you have a Maintenance related emergency that cannot wait until the next business day, you can call us at 317-975-0067.

A Maintenance Emergency includes:

No heat if temperature is under 55 degrees, No working toilet in home, unable to secure the home, water/sewer intrusion or leaks, and health or safety concerns.

If you think your home has been broken into, DO NOT ENTER. Contact 911 immediately. Contact your renter’s insurance provider. Once police have determined it is safe to enter, get photographs of any damage and provide a written incident report to management.